What services does Exeter Medical Center offer?
Exeter Medical Center provides a wide range of medical services, specialising in orthopaedics, neurosurgery, physiotherapy, radiology (including open MRI and X-ray), and phlebotomy. Our team includes experts in spine surgery, sports injuries, joint replacement, paediatric orthopaedics, and more, offering comprehensive musculoskeletal care to meet your needs.
Do I need a referral to make an appointment?
In most cases, a referral is not required to book an appointment with our specialists. However, some insurance providers may require a referral. We recommend checking with your insurance provider or contacting our reception team for assistance.
What types of diagnostic imaging do you offer?
Our Radiology department provides comprehensive imaging services, including open MRI and X-ray. The open MRI is ideal for patients who experience discomfort or anxiety in traditional MRI machines, offering a more relaxed experience without compromising image quality.
How can I book an appointment?
You can book an appointment by calling our centres directly or through our website online form. Our team will guide you through the process and answer any questions regarding your visit.
Does Exeter Medical Center accept insurance?
Yes, Exeter Medical Center works with a variety of insurance providers. Coverage may vary depending on your specific plan and the services required. Our administrative team can assist you with insurance verification and provide details on accepted providers.
What should I bring to my appointment?
Please bring a valid ID, your insurance card (if applicable), and any relevant medical records, including previous test results, imaging scans, or referral letters. If you’re visiting for physiotherapy, comfortable clothing may also be beneficial.
How should I prepare for my MRI scan?
Our team will provide detailed instructions specific to your MRI scan. Generally, it’s recommended to avoid wearing metal or jewellery. You may also be asked to fast or avoid certain medications. Our radiology team will ensure you are fully informed and comfortable before your scan.
What are the physiotherapy services offered?
We provide a comprehensive range of physiotherapy services, including post-surgical rehabilitation, sports injury recovery, pain management, and mobility training. Each treatment plan is customised to meet individual patient needs, focusing on restoring function and reducing discomfort.
Are walk-in appointments available?
While we do accept walk-in appointments for certain services, we encourage patients to schedule appointments in advance to ensure minimal wait times and availability of the required specialist. However, urgent cases will be accommodated as quickly as possible.
What safety measures are in place at Exeter Medical Center?
The health and safety of our patients and staff are our top priority. We follow strict hygiene and sanitization protocols, including regular cleaning of facilities, social distancing in waiting areas, and use of PPE by all staff members. Additionally, we provide hand sanitizers throughout the centre for patient use.
